"As a Canadian who owns property in Arizona we found it very important to find a company that we could rely on to look after our house while we were not there. Estrella Home Monitoring Services was the company for us. They went above and beyond what we had expected a property management company to do. They kept us updated on everything that was happening with our property weekly, from mail they felt was important for us to have so they would take a picture of the envelope for us to let us know this had arrived and then send it to us here in Canada. As well they made sure that any deliveries were dealt promptly with by putting them in the house, as well as any exterior concerns (i.e. weeds growing, etc.) which they would advise us of. There was never a time that we had concerns that our home wasn't properly taken care of which gave us peace of mind as we were far away from our second home. We also had them clean our place when we had friends or family stay there and it was always nice to come back to a spotless home. We appreciated the extra services that they provided as well , such as window cleaning. We would without hesitation recommend Steve & Sarah Bausch as a property management company and we know that you would not be dissappointed with their services."
Lillian & Dennis
"My family and I purchased a home in the Estrella Mountain Ranch area in Feb 2010. We loved the beautiful area and all it has to offer and found it to be the perfect location for our second home. Shortly after the house was built we were fortunate enough to hire Estrella Home Monitoring as our caretaker for our home away from home. We had no idea at the time what a great service and reassuring choice that would be. Now after over one year of having the team at EHM take care of our place I can say without any hesitation that their service is of the highest standards. We are constantly kept in the loop of what is going on at our house, guests are greeted, and all those little things we seem to overlook are handled quickly and professionally. We have become great friends with Sarah and Steve and don't know how we could get by without them. It's easy to think that a second home will be okay when you are away but I have learned that there are many overlooked items and EHM has got it all completely covered. The weekly reports that we receive on the status of our home gives me the reassurance I need and the friendly, courteous service is hard to beat. The comfort of knowing you can trust someone these days is a huge issue and Estrella Home Monitoring makes me feel comfortable and safe. I would highly recommend Estrella Home Monitoring to anyone and feel there is really no other option when it comes to owning a vacation home."
A few words from some of our customers...
Home Owners (continued)
"I Just wanted to give Steve and Sarah a big plug. I hired them to monitor my home while it was vacant and I was trying to sell it this summer. They were first class! Always dependable, Consistent, Accommodating, personable, honest and fair. It was conforting for me to know I had Steve and Sarah to count on even though I was 1800 miles away in Nashville. Thanks Steve and Sarah!"
"Just a short note to say thank you for the great work you do. We've had 3 great VRBO (Vacation Rental By Owner) reviews in a row now and ALL of them commented on how clean our home is. You have no idea how reassuring it is to know that you are there for us. Thanks again for being great at what you do. It is very much appreciated!"
Colin & Janet
"We very much enjoyed meeting Sarah and Steve (Estrella Home Monitoring Services). They are outstanding caretakers for your nice home."
Butch and Karen
"The weather didn't cooperate, but the gorgeous property helped compensate. Sarah and Steve (Estrella Home Monitoring) were extremely friendly & welcoming - not to mention helpful!!"
Kerry, Kathy, Kirk and Kole
"The house & grounds were immaculate and very well kept by the caretakers (Estrella Home Monitoring Services)."
Christensens & Poppers
Wahpeton, North Dakota
"The house was spotless and so clean by the caretakers" (Estrella Home Monitoring Services)
"Your property managers, Steve and Sarah (Estrella Home Monitoring), were very helpful!"
Debbie & Mark
Pleasant Hill, California
"Working with the owners and the caretakers (Estrella Home Monitoring Services) was an outstanding experience during the entire rental process and time stayed at the property."